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Cashierless Amazon Go store a no go for now

Technical glitches have delayed the public opening of Amazon’s cashierless Amazon Go store, according to The Wall Street Journal. The company’s first brick-and-mortar grocery store, located in Seattle, was open to Amazon employees late last year and was expected to open to the public in early 2017.

The 1,800-square-foot location is supposed to offer the world’s most advanced shopping technology, allowing customers to walk into the store, grab whatever they want and walk out without waiting in line or paying at a register.

According to WSJ, the technology works with fewer than 20 customers in the store; however, when that number is exceeded Amazon Go has issues tracking people and products.

The WSJ article reported that the store’s opening date is now unclear as there is no clear timeline to resolve the technical problem.

"Four years ago we asked ourselves: what if we could create a shopping experience with no lines and no checkout,” Amazon said when announcing the store concept. “Could we push the boundaries of computer vision and machine learning to create a store where customers could simply take what they want and go?”

For now, the company can’t be too pleased with the limited answer to that question.

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