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Clearing berries is the hallmark for The Perishable Specialist’s success

The Perishable Specialist is a custom broker operating out of Doral, FL, specializing in fruits and vegetables. Being so close to Miami and the port, the company has been successful operating as a 24/7/365 operation for more than a decade.

The 17-year-old company is licensed as a customs broker by U.S. Customs & Border Protection, a division of the Department of Homeland Security specializing in perishables.

“We take care of clearing customs, agriculture and the FDA once the product arrives in the U.S.,” said Frank Ramos, co-owner with his wife, Ana. “We also coordinate local deliveries to our customers’ warehouses once the product has cleared.”

Ana-and-Frank-A.-Ramos-1Ana and Frank Ramos, co-owners of The Perishable Specialist.While Frank personally supervises all air arrivals, Ana handles ocean arrivals, and together they manage a team of 22 staff members. The Ramoses also have quite a bit of experience in the industry.

“I have been clearing berries for 30 years,” Frank Ramos said. “I’m proud to say that I am the customs broker for some of the major players in the berry importing business. I have built strong relationships with many importers and shippers in the industry.”

What clients like about the business, he noted, is they know the Perishable Specialist will treat their products as if they were his own. 

“Both Ana and I are available 24/7 to our customers taking care of their products,” he said. “We let them worry about selling the product and leave the logistics to us.”

Another key to success is the long-standing solid reputation with the government.

“We have a great relationship with government agencies — customs, agriculture and the FDA,” Ramos said. “We are also actively involved in many perishable committees, helping to improve government operations and giving insight on how things are really happening in the field.”

The Perishable Specialist handles blueberries from Argentina, Chile and Peru; raspberries from Chile and Guatemala; and blackberries from Guatemala. 

“Berry imports have gone up every year that I have been in business,” Ramos said. “From what we’re seeing and hearing, all indications are that this season will be no different. All my customers are reporting bigger projections than last season and that is music to my ears.”

The couple also genuinely loves what they do, and the diversity of companies and people they work with.

“The challenges of doing right by our customers is our daily goal and accomplishing this is very fulfilling,” Ramos said. “When my customers grow, we grow with them.”