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CHEP advances existing relationships with two produce customers

Two of CHEP’s customers have signed committments to the firm, one extending its contract and another signing a multi-year pallet-pooling contract with CHEP.


Shiloh Produce Inc.

Shiloh Produce Inc., an onion packer-shipper, extended its contract for shipping platform services with CHEP, an industry leader in pallet and container pooling solutions.

Based in Hatch, NM, the firm uses CHEP pallets to transport its yellow, red and white onions from processing facilities to supermarkets, wholesale clubs and distributors across North America.

Before deploying the CHEP pallet-pooling program in 1999, Shiloh Produce predominantly used one-way and exchange pallets that reduced productivity and increased product damage. The onion company also wanted to improve customer service by providing consistently high-quality pallets to retailers.

Stormy Adams, president of Shiloh Produce, said in a June 28 press release, “By using the CHEP program, Shiloh Produce continues to see significant improvements in operating efficiencies, from our packing operation to our customers’ facilities throughout North America. It is also important that CHEP helps us meet our sustainability goals.”

Based on third-party lifecycle inventory analysis findings, through its use of the CHEP pooling system as compared to one-way pallets, Shiloh Produce each year is reducing solid-waste generation by more than 11,200 pounds, decreasing greenhouse gas emissions by about 8,500 pounds and saving more than 240 BTUs of energy.

“We appreciate the opportunity to work with Shiloh Produce by providing high-quality pallets that help drive productivity and sustainability improvements at the company,” Brian Malloy, senior vice president and chief customer officer of CHEP USA, said in the release. “CHEP is committed to ensuring that value is delivered to all of our partners everyday, 365 days a year.”


Eagle Eye Produce

Eagle Eye Produce, an Idaho Falls, ID-based grower and shipper of potatoes, onions, watermelons and vegetables through Nogales, AZ, has signed a multi-year contract with CHEP.

The firm transports its Idaho potatoes and repacked commodities from its facilities in Idaho, Utah, California and Arizona to supermarkets, wholesalers, foodservice distributors and wholesale clubs across the United States and Canada on CHEP pallets.

The firm recently converted from a pallet-exchange system to the CHEP pooling program to meet customer demands for a high-quality, reliable shipping platform. The company has realized several benefits from the move, including lower costs, productivity improvements and a reduction in product damage.

Shane Thomas, chief operating officer of Eagle Eye Produce, said in a June 23 press release, “The CHEP program is providing Eagle Eye Produce cost reductions and increased efficiency across our facilities. The CHEP pallet is made to high quality standards, and our customers appreciate not having to worry about the shipping platform when receiving our produce.”

Mr. Thomas noted that environmental sustainability was increasingly important to Eagle Eye Produce and its customers and that the CHEP program helped with the firm’s efforts to address those concerns. According to the release, based on third-party life-cycle inventory analysis findings, through its use of the CHEP pooling system, each year Eagle Eye Produce is reducing solid-waste generation by about 33,000 pounds, decreasing greenhouse gas emissions by more than 25,000 pounds and saving enough energy to power 19 homes with electricity.